I’ve been a project coordinator for five years. I can’t count how many times in these five years my CAT tools crashed, important information was irreversibly lost in the spaces of my computer, and different CMSs sent hundreds of error messages. Often, it’s easy to fix such errors, especially if you’re used to working with one computer and software and know how to quickly go through the steps that could have led to the errors in the first place. You can also always summon a tech savvy colleague and figure out what to do together. But it’s difficult not to panic when you get a message from your translator that reads: "Sorry, the program crashed, I won’t be able to deliver the project on time." When I first started working, getting such messages terrified me. Today, I have an action plan for any similar situation.